Reimagining Courts: A Design for the Twenty-First Century (Paperback)
Reimagining Courts recommends a triage process based upon case characteristics, litigant goals, and resolution processes. Courts must fundamentally reorganize their business processes around the concept of the litigant as a customer. Each adjudication process that the authors propose requires a different case management process and different amounts of judicial, staff, and facility resources.
Reimagining Courts should spark much-needed debate. This book will be of significant interest to lawyers, judges, and professionals in the court system as well as to scholars in public administration and political science.
Thomas M. Clarke is Vice President for Research and Technology at the National Center for State Courts.
"[A]n important book discussing needed reforms in our American judicial system, written by two individuals who have been privy to the inner workings of state court systems for a number of years.... The crux and most important part of the book is the problem-solving process and the implications thereof.... All in all, Flango and Clarke present a thought-provoking compilation of ideas for court reform."--Judicature